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Customer Service Email
CustomerService@alloemvolvoparts.com

Volvo Auto Parts Sales Email
Sales@alloemvolvoparts.com

For parts inquires or sales call toll free
1-800-343-4826

   
  Returns:
  Within 21 days of your order, you can return:
 
  • Any item in its original condition that either did not fit or was a core return. The item cannot be disassembled or damaged by incorrect installation. We are not responsible for installation errors.

  • Product returns that are returned for credit will be subject to a twenty percent (20%) restocking fee. Special-order products are not returnable.

  • Electrical parts are not returnable if pluged in or unsealed for any reason.

  • No Returns will be accepted without a return authorization number.

  • Shipping charges are not refundable.
  Manufacturer's Warranty:
 
  • All parts are covered by their respective Manufacturer Warranty. Manufacturer warranties vary and are included with your product. Please review any manufacturer warranty carefully for additional information.
  Please Be Aware of :
 
  • We can process returns and refunds only for items purchased from us. Any products purchased from another web site or a local store and returned to us will not be returned or refunded by our warehouse.

  • We do not deliver Saturday or Sunday.

  • We can refund shipping costs only if the return is a result of a shipping error or a part defect.

  • Custom ordered items, items that you have installed or disassembled cannot be returned.

  • Damaged items cannot be returned.

  • No refunds will be given for any reason after (21) days from receipt of your order.
   
  Return Procedure:
 
  • Click on the return request button and fill out the form completely. You will be emailed detailed instructions to follow.

  • No Returns will be accepted without a return authorization number.
   
  Core Charge Returns:
 
  • Some of our brands have core charges associated with them. This charge is refunded when we receive your original part in rebuildable condition. Upon receipt of the item you have ordered, place the original part in the box that came with your order. When the original part is delivered to our warehouse in rebuildable condition. The customer is responsible for any shipping and handling costs. The core must be in rebuildable condition. Click on the request return button above and follow the instructions.
   
   
 
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